Safety

Account Deletion

A clear policy for what happens to your family's data if you delete your account.

How It Works

Request deletion

Ask to delete your family account whenever you choose, directly from the app.

Review what's removed

We tell you clearly what data is deleted and what is kept, and why.

Account closed

Once confirmed, your family account and its children's profiles are closed.

What Parents Control

  • Deciding when to delete the family account
  • A nominee for the account, set in advance
  • Reviewing what's deleted versus retained before confirming

What Children See

  • Nothing about account deletion or data retention

Frequently Asked Questions

What happens to our data when I delete the account?

Your data is removed according to our account deletion policy. Some records may be kept where required by law.

Can I undo a deletion?

Once confirmed, deletion is final. Review what's removed carefully before you confirm.

What happens to a nominee if I delete my account?

Any nominee set for the account is also removed when the account is deleted.

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